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sata - Smart Array P410 RAID controller fails creating logical disk with 2x1TB WD drives

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I'm trying to build a new
box with




  • an Intel DQ670W
    Motherboard (8GB RAM + i5/2500)

  • an HP SmartArray P410/512
    RAID controller (with battery)

  • 2x WD10EALX 1TB SATA
    drives



I'm falling at
(almost) the first hurdle. It boots the BIOS, and the SmartArray detects and shows the
drives when it starts and goes into ORCA (the ROM BIOS Raid Management
tool)




The ORCA Utility reports the
two drives correctly and allows me to select a logical disk as a RAID 1+0 disk of
985GB.



BUT - when I hit ENTER to create the
logical disk, I immediately
get



==Configuration
            Error==
A fatal error has occurred.
Command: 51h
SCSI
            Status: 0000h
Command Status:
            0004h



Pressing
ESC just takes me back.



I've
tried:




  • other known-good
    SATA disks (also detected properly by ORCA)

  • using
    different cables

  • using the other microSATA
    slot




All with
the same result - and I'm stumped.



The microSATA
fan-out cables are pukka HP ones - not cheapy ones off
eBay.



Am at a loss... can anyone shed any light
on what's wrong?



Thanks
folks.



Answer





What is the setting on the
"Battery Cache Override" selection in the ORCA? Try switching that on/off to see if that
has any impact on your ability to create the logical drive.



Can you try configuring one drive as a RAID 0
to test the process? Depending on the OS you plan to use, you may be able to work with
the HP utility once the OS is bootable. That may also give you an opportunity to update
the firmware.



I don't recall if HP SmartStart
CDs are bootable on non-HP hardware, but there is a small (80MB) bootable href="ftp://ftp.hp.com/pub/softlib2/software1/cd/p1791178160/v50254/hpacucd-8.20-0-x86.zip"
rel="nofollow noreferrer">HP Smart Array - Array Configuration Utility CD
available that provides a GUI to manage the controller.



Try those options...



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