Skip to main content

dell - SSD seems dead after wakeup from Windows Sleep, BIOS stalls but doesn't find it anymore




The morning, the following scary scenario happened:




  1. I woke up my Windows system

  2. Typed in my username and got an error (something like "could not load security xxx", but unsure of exact wording)

  3. System auto-restarted after cliking OK

  4. It didn't boot up anymore to the SSD with Windows 7 OS (I have another disk I can boot to, but that doesn't see the disk either).




Obviously, this happened right after I instantiated a backup procedure, which hasn't succeeded either. The BIOS can't find the drive when I connect to SATA. And it can't find the drive when I connect it to SAS. I have a Dell Workstation T7400, most recent BIOS (version A06), version of SAS Host Bus Adapter BIOS (HBA) is MPTBIOS 6.14.10.00 (2007.09.29) from LSI Logic Corp. Other findings:




  • When connecting to SATA, the DELL Logo screen stays really long (5 minutes) and then at the end of POST it says that a drive is not found

  • When connecting to SAS, the SAS HBA initializing phase takes long (2 minutes, against normally 15 seconds)

  • When running Dell Diagnostics, it doesn't finish and gives the error Exception occurred in module MPCACHE.MDM file "IOAPICSP.ASM" line 1645.

  • I contacted Dell. On their advice I tried different slots and different cables to no avail.

  • I use an APIC battery power, spikes in the power are thus unlikely.




My conclusion so far: the disk is dead. I need this disk very badly because it contains the last few days of important development of which not all code was checked in the moment this happened. Are there any ways to recover dead SSD drives? The drive is a new X25-M G2 160GB model SSDSA2M160G2GC 2.5" in an extension bay and has been running without issues for 3 months on SAS.


Answer



Late answer to my own question. It appears that Intel's SSD drives had (have?) a problem after the system wakes up. This has been reported on several forums, but Intel hasn't any mention of it themselves.



Solution is rather sore: buy a new SSD.



Unfortunately, Intel SSD's cannot be repaired by special repair companies because its contents is encrypted by a proprietary (?) encryption format. That too is not publicly mentioned by Intel as far as I can tell.


Comments

Post a Comment

Popular posts from this blog

linux - iDRAC6 Virtual Media native library cannot be loaded

When attempting to mount Virtual Media on a iDRAC6 IP KVM session I get the following error: I'm using Ubuntu 9.04 and: $ javaws -version Java(TM) Web Start 1.6.0_16 $ uname -a Linux aud22419-linux 2.6.28-15-generic #51-Ubuntu SMP Mon Aug 31 13:39:06 UTC 2009 x86_64 GNU/Linux $ firefox -version Mozilla Firefox 3.0.14, Copyright (c) 1998 - 2009 mozilla.org On Windows + IE it (unsurprisingly) works. I've just gotten off the phone with the Dell tech support and I was told it is known to work on Linux + Firefox, albeit Ubuntu is not supported (by Dell, that is). Has anyone out there managed to mount virtual media in the same scenario?
Post a Comment
Read more

hp proliant - Smart Array P822 with HBA Mode?

We get an HP DL360 G8 with an Smart Array P822 controller. On that controller will come a HP StorageWorks D2700 . Does anybody know, that it is possible to run the Smart Array P822 in HBA mode? I found only information about the P410i, who can run HBA. If this is not supported, what you think about the LSI 9207-8e controller? Will this fit good in that setup? The Hardware we get is used but all original from HP. The StorageWorks has 25 x 900 GB SAS 10K disks. Because the disks are not new I would like to use only 22 for raid6, and the rest for spare (I need to see if the disk count is optimal or not for zfs). It would be nice if I'm not stick to SAS in future. As OS I would like to install debian stretch with zfs 0.71 as file system and software raid. I have see that hp has an page for debian to. I would like to use hba mode because it is recommend, that zfs know at most as possible about the disk, and I'm independent from the raid controller. For us zfs have many benefits,
Post a Comment
Read more

apache 2.2 - Server Potentially Compromised -- c99madshell

So, low and behold, a legacy site we've been hosting for a client had a version of FCKEditor that allowed someone to upload the dreaded c99madshell exploit onto our web host. I'm not a big security buff -- frankly I'm just a dev currently responsible for S/A duties due to a loss of personnel. Accordingly, I'd love any help you server-faulters could provide in assessing the damage from the exploit. To give you a bit of information: The file was uploaded into a directory within the webroot, "/_img/fck_uploads/File/". The Apache user and group are restricted such that they can't log in and don't have permissions outside of the directory from which we serve sites. All the files had 770 permissions (user rwx, group rwx, other none) -- something I wanted to fix but was told to hold off on as it wasn't "high priority" (hopefully this changes that). So it seems the hackers could've easily executed the script. Now I wasn't able
Post a Comment
Read more