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email - What should I check in my server to be ready for sending newsletters to thousands of my site users?




I have a Windows 2008 dedicated server, and I am going to write a service to send newsletters from this server.



Is it possible to send thousands of mails at the same time? What configurations should I check in the server to make sure things will work fine?



Update Send all these mails within 2 days.


Answer



I'm looking at your question from a slightly different viewpoint. One of our servers is a P4, 2GB server running SBS2003 (Exchange), and that will diligently send 3-4 thousand emails in an afternoon. The emails simply get queued and delivered in turn.



Technical/configuration tasks:





  • You need a reverse DNS entry for the IP address that the mailserver sends from.

  • Installing DKIM will help with delivery to some ISPs including Yahoo.

  • Adding an SPF record will also help (another user on serverfault says this counts against you - he works for an anti-spam company and says they find spammers are more likely to use a correctly-defined SPF record than non-spammers although gmail/Hotmail still use SPF amongst others)



Then you need to set up some processes:





  • Get signed up to AOL, Yahoo, etc's feedback loops and build in a system for removing any email where the user hit "report spam". The number of complaints is a factor in deciding on whether to deliver others' email to their inbox or straight to junk (or not accept it at all)

  • Set up a system for removing any bounced emails (also used as a measure by the ISPs). As well as monitoring your outbound emails you need to catch everything that comes back to you to process the bounces. It can also help to monitor whether there are delivery problems (e.g. you get a few hundred "delivery deferred" messages from Yahoo).



In the newsletter itself:




  • Include a one-click unsubscribe link somewhere in the newsletter. ISP's do check for this in your content.




If you are migrating the newsletter from some Email Service Provider then check that you have downloaded not only the list of emails, but also any other data such as the bounce list, suppression/unsubscribe list and then clean up your email list prior to sending.



While a lot of this isn't server configuration, it's all part of the big picture in what happens when the email leaves your mailserver.


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