Skip to main content

HP ProLiant DL380 G7 servers will not POST




We have just received 2 HP DL380 G7's from our DR site. They have been running fine at the site for some time but we have tried to power them up in our DC and they will not post. We get a very brief flash of the post screen and then the systems power cycle. Both systems behave in the same way. Has anyone come across this issue before? There are no beep codes. We have tried removing the battery as well as the hard disks but it appears to be an issue that occurs prior to the system posting.


Answer



Check your KVM... Try with different keyboard/monitor or run headless. Don't repeat the mistakes made here.



See: HP ProLiant DL360 G7 hangs at "Power and Thermal Calibration" screen





Edit: It would be important to get into the ILO to see server messages. The ILO's settings are persistent, so removing the battery won't help you. Even if your issue is not KVM-related, the rest of the flowchart above should help you isolate the issue.




If you have physical access to the server, you can try this sequence:




  • Remove the power supply units and swap them.



Test to see if the system will boot...



If that doesn't work:





  • Remove all power supplies from the chassis

  • Locate the System Maintenance Switch on the motherboard - It's a set of 10 DIP switches.

  • Turn switch #6 switch on.

  • Insert all power supply units.

  • Power on the server and allow it to idle for 3 minutes.

  • Power the server off.

  • Remove all power supplies.

  • Return DIP switch #6 to off (original) position.

  • Reinsert the power supplies.


  • Power the server on.



Test to see if the system will boot...



If that doesn't work:




  • Remove all power supplies from the chassis

  • Turn DIP switches #1, 5 and 6 switch on.


  • Insert all power supply units.

  • Power on the server and allow it to idle for 3 minutes.

  • Power the server off.

  • Remove all power supplies.

  • Return DIP switches #1, 5 and 6 to off (original) position.

  • Reinsert the power supplies.

  • Power the server on.



Test to see if the system will boot...






oops


Comments

Post a Comment

Popular posts from this blog

linux - iDRAC6 Virtual Media native library cannot be loaded

When attempting to mount Virtual Media on a iDRAC6 IP KVM session I get the following error: I'm using Ubuntu 9.04 and: $ javaws -version Java(TM) Web Start 1.6.0_16 $ uname -a Linux aud22419-linux 2.6.28-15-generic #51-Ubuntu SMP Mon Aug 31 13:39:06 UTC 2009 x86_64 GNU/Linux $ firefox -version Mozilla Firefox 3.0.14, Copyright (c) 1998 - 2009 mozilla.org On Windows + IE it (unsurprisingly) works. I've just gotten off the phone with the Dell tech support and I was told it is known to work on Linux + Firefox, albeit Ubuntu is not supported (by Dell, that is). Has anyone out there managed to mount virtual media in the same scenario?
Post a Comment
Read more

hp proliant - Smart Array P822 with HBA Mode?

We get an HP DL360 G8 with an Smart Array P822 controller. On that controller will come a HP StorageWorks D2700 . Does anybody know, that it is possible to run the Smart Array P822 in HBA mode? I found only information about the P410i, who can run HBA. If this is not supported, what you think about the LSI 9207-8e controller? Will this fit good in that setup? The Hardware we get is used but all original from HP. The StorageWorks has 25 x 900 GB SAS 10K disks. Because the disks are not new I would like to use only 22 for raid6, and the rest for spare (I need to see if the disk count is optimal or not for zfs). It would be nice if I'm not stick to SAS in future. As OS I would like to install debian stretch with zfs 0.71 as file system and software raid. I have see that hp has an page for debian to. I would like to use hba mode because it is recommend, that zfs know at most as possible about the disk, and I'm independent from the raid controller. For us zfs have many benefits,
Post a Comment
Read more

apache 2.2 - Server Potentially Compromised -- c99madshell

So, low and behold, a legacy site we've been hosting for a client had a version of FCKEditor that allowed someone to upload the dreaded c99madshell exploit onto our web host. I'm not a big security buff -- frankly I'm just a dev currently responsible for S/A duties due to a loss of personnel. Accordingly, I'd love any help you server-faulters could provide in assessing the damage from the exploit. To give you a bit of information: The file was uploaded into a directory within the webroot, "/_img/fck_uploads/File/". The Apache user and group are restricted such that they can't log in and don't have permissions outside of the directory from which we serve sites. All the files had 770 permissions (user rwx, group rwx, other none) -- something I wanted to fix but was told to hold off on as it wasn't "high priority" (hopefully this changes that). So it seems the hackers could've easily executed the script. Now I wasn't able
Post a Comment
Read more